TOUR MANAGER FEATURES
Pricing, Reservation and Quoting
The Tour Manager systems allows for entry of hotel rates, flight fares, and service company rates in order to create customized packages or FIT sales.
The system allows to setup fully customizable markup for air, land and transfer packages. You can have separate markups defined for the land and air portions of the packages. The system allows for commissions to be defined on per travel agency client and by payment type. Package rates are quoted as adults as Single, Double, Triple and Quads and Children. Infants are also quoted and managed.
Inventory Control
The system allows for seat inventory control by airline and departure date and class. The system will warn the users when inventory is running low for a departure date. Hotel inventory control allows to manage room allotments and block dates. it prevents overbooking your allotments. The system controls maximum and minimum room capacities.
Back Office Booking System
Back office booking systems has different access levels for admin, agents and others. The systems tracks sales by agents and allows agents to view all bookings but just edit their own bookings. Supervisor level access can assign different privileges as needed. Because the system is on the cloud bookings can be made from anywhere by the agents.
Travel Agency Portal
Travel Agents are able to make and view their bookings online. They also have the capability to view their sales, accounts receivable and issue their own documents. There are reports to track production by Travel Agencies.
Accounts Receivable
The system had reports and queues to manage deposit collection and final payments for reservations. The system connects to a payment portal to allow direct customers credit card payments. The payment portal can schedule automatic payments.
Accounts Payable
The system has an accounts payable system to ensure correct payment to vendors. It will prevent over payments and maintain a record of payment for each reservation. The system will keep track of payment methods, numbers and dates for each booking for future reference. The payable system will automatically discount special marketing incentives and keep track of special offers.
Documents, Manifests and Airport Check-In
The system provides manifests for airlines, hotels and transfer companies.
The system has an airport check in feature that allows for management of no-shows and other issues arising at check-in.
Documents are generated by back office or by the Travel Agency through the agency portal.
Reports and Accounting
The system has a complete set of reports for sales, inventory and accounting. There are more than 20 reports that detail sales by hotel, sales by agent, sales by travel agency, sales by airline among a few. The system interfaces with QuickBooks accounting system for invoices, customers payments and vendors.
